Appointment Capacity Planning in Specialty Clinics: A Queueing Approach
نویسندگان
چکیده
منابع مشابه
Appointment Capacity Planning in Specialty Clinics: A Queueing Approach
Specialty clinics provide specialized care for patients referred by primary care physicians, emergency departments, or other specialists. Urgent patients must often be seen on the referral day, while non-urgent referrals are typically booked an appointment for the future. To deliver a balanced performance, the clinics must know how much ‘appointment capacity’ is needed for achieving a reasonabl...
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ژورنال
عنوان ژورنال: Operations Research
سال: 2015
ISSN: 0030-364X,1526-5463
DOI: 10.1287/opre.2015.1391